At WatermarkRemover.AI, customer satisfaction is our top priority. If you are not completely satisfied with your service purchase, we offer a clear and fair refund policy. This policy outlines the conditions under which refunds will be granted for our digital and API services.
1. Refund Eligibility Conditions
Refunds are considered only under the following specific circumstances:
Technical Issue: If you encounter a documented technical issue that prevents the WatermarkRemover.AI service from functioning as advertised, and our support team is unable to resolve the issue within 5 business days, you may be eligible for a refund.
Product Not as Described: If the credits or subscription purchased are significantly different from the description provided on our website at the time of purchase.
Accidental Purchase: If you accidentally purchased a service or product and have not used any of the associated credits or subscription time.
2. Refund Process and Policy Limitations
Time Limit for Request: To be eligible for a refund, you must submit your request within **14 days** of the original purchase date.
Usage Limit: The service or credits purchased must not have been used excessively. If more than **25%** of the purchased credits or services have been utilized, WatermarkRemover.AI reserves the right to deny the full refund request.
Non-Refundable Circumstances: Refunds will **not** be granted for a change of mind, perceived lack of features already disclosed, services purchased at a discount or on sale, or if you are found to be in violation of our Terms of Service.
Processing Time: If your refund is approved, the amount will be credited back to your original method of payment within **7-10 business days**.
3. How to Request a Refund and Policy Amendments
To request a refund, please contact our support team at:
Email:+923157927656
Please include your order number, a detailed description of the issue, and any relevant screenshots or documentation. Our support team will review your request and respond within 3 business days, possibly requesting additional information to process your request.
We reserve the right to amend this refund policy at any time. Any changes will be posted on this page, and we encourage you to review our refund policy periodically to stay informed about any updates.
By purchasing from WatermarkRemover.AI, you agree to this refund policy. If you have any questions or need further assistance, our support team is here to help you out.